Resolve a document sync conflict

A sync conflict occurs when different versions of the same document were changed before those changes could synchronize. MinuteTaker cannot merge the versions, so you must choose which one to keep.

Choose a version

When MinuteTaker detects a conflict, the Resolve Conflict screen appears automatically.

1. Compare the device name and modification date shown for each version.
2. Tap the version containing the changes you want to keep.
3. Wait until Resolved Conflict appears.

MinuteTaker replaces the document with your selected version and removes the other conflicting versions.

Before choosing

Choose carefully: changes found only in the other versions will be lost. If you are unsure which version is correct, tap Cancel and check the document on the listed devices before resolving the conflict.

Do not continue editing the document on another device while resolving the conflict.

If the conflict cannot be resolved

If Failed to resolve conflict appears:

1. Check that your internet connection and cloud-storage provider are available.
2. Close and reopen MinuteTaker.
3. Open the document and try again.

If the conflict continues, contact MinuteTaker support before deleting, moving, or renaming the document.